any people begin a remodeling project with a kitchen or bath. Designer Sharon Flatley has specialized in kitchen and bath design since 1982, and she will tell you why: "No other room in the home provides a higher percentage of investment recovery." But no matter where you start or how many rooms you want to redo, the process works the same.

After your initial consultation, you'll have an idea of what the project will entail, including preliminary cost and estimated time frame. When you feel ready to proceed, we accept a design retainer. The amount depends on the total scope of the project-and in turn provides you with a detailed review of what's to come:

• Budget
• Measurements
• Schedule
• Floor plans
• Material specifications